1. Who we are
Noor Legal Ltd (Company No. 14982201) is the data controller for the Noor website (trynoor.legal) and the data processor for customer-firm tenants. Registered office: 14 Gray's Inn Square, London WC1R 5JP. ICO registration: ZA982114.
2. What we collect
When you use the marketing site: IP address, browser type, pages visited, and referrer. We use privacy-first analytics that do not set tracking cookies and do not share data with third parties.
When you contact us or request a walkthrough: name, email, phone (optional), firm name, SRA / IAA number (optional), and the contents of your message. We use this solely to reply to you and coordinate a demo.
When your firm uses the product: the data processed on behalf of the firm is governed by the Data Processing Agreement (DPA), not this privacy policy.
3. Where we store it
All personal data is stored and processed in the United Kingdom (AWS eu-west-2 London) unless the DPA explicitly authorises alternative locations.
4. How long we keep it
Marketing leads are retained for 24 months after last contact. If you become a customer, your record moves to customer retention under the DPA (default: 7 years after the end of the engagement, per SRA).
5. Your rights
Under UK GDPR you have the right to request access, rectification, erasure, restriction, portability, and objection. Email dpo@trynoor.legal — we respond within one month.
6. Cookies
We set a single essential cookie for authentication on logged-in sessions. No third-party cookies, no advertising cookies.
7. Complaints
You can complain to the ICO at ico.org.ukif you believe we've mishandled your data. We'd appreciate the chance to put it right first.